Enterprises looking for productivity and better competitiveness take the decision of reduce operative costs and some areas which represent lower profitability are pointed out to outsource, per example administrative and IT areas..

With no doubt outsourced operation are beneficial but we have got to review the cons that it means to organizations.

We at Ideal Network Corporation and our specialized consultant team in DATA field have experimented through the years and in different projects in this region, where we have managed an entire strategic plan (Depurations, Transformations, and Migrations), that we get better performance, decision making and information management when we give DATA the importance it deserves and we keep it adequately in integrated processes on site.

¿What has happened when our data is managed by a third party? This depends on the service’s scope and be able to locate the appropriate data at the adequate moment.

We can mention an experience with one of our clients in Caracas, Venezuela, who decided to take up again his enterprise’s course starting from his information’s management, his client master data, the accounts, the billing amount, the business’ relevant technical information, which had been outsourced around three years ago and we were witnesses of huge resistance in giving the information back, and the project’s development process became slow.

At the end we managed to integrate the business’ data applying technical and methodological processes, and after a relevant research we find duplicated data, erroneous data and non-updated data which prevented us from an adequate decision making.

Here is how the director’s judgment became more important. If it is an organization with the best technology /hardware and software), the best business processes design, the best people in the operation and the best action plans, Why we are not as competitive as we wished?

Autor: Ideal Network Corporation Consultancy’s Management.